Cell C ****med mr

Cell C…this is with great sadness that I had to resort to this after the stress free experience we had for 3years when I took the contract.i app**** for a cellphone contract about the 3years ago and I received the phone only with no SIM card.I didn’t think there was a mistake because i only wanted a cellphone.3years later when my contract was supposed to be terminated they deducted money from my account and when I asked why they deducted the money,they said the money was for services because they are already allocated to me.i asked what services,they told me about data and air.i told them i had not received the SIM card in the beginning of the contract and they said I should have called them when I realised there was no SIM card.i told I didn’t know I was supposed to receive SIM card since I wanted the phone only.i even asked then to check if the SIM card is active and in use,they said it’s active but not in use.they said they can’t help me since the contract is expired and it was my duty to follow up if there no simcard.i feel that it’s unfair for me to pay for services that I haven’t been receiving for 3 full years.This company has been doing *****ulent services and I’m sure I’m not the only one.They should have tried another way to resolve this matter not to shift the blame on me.At first they said they will find out from their Courrier company and after a few days they just dismissed me and said they can’t help me