NP
Nthabiseng P
1 reviews | Active since Nov 2023
10 Nov 2023, 09:16
CELL C & MBD ATTORNEYS
I have an account with cell c, which they handed me over to MBD Attorneys. I made an arrangement with them, but they will call me every month just before month end asking when I am paying. Now, I want them to send me my account statement, they don't send it. they will call and promise to send it but until now I haven't received it. I just don't understand how they conduct their business. I am really frustrated. I really need that statement ASAP.
Helpful (0)
Replies (10)0
Replies (10)NP
Nthabiseng P's updateReviewer Update
10 Nov 2023, 09:50Good day
No, but I need the statement as proof that I am still paying.
It only shows proofs of those payments for the past 2 months. but I need that statement of account.
No, but I need the statement as proof that I am still paying.
It only shows proofs of those payments for the past 2 months. but I need that statement of account.
NP
Nthabiseng P's update10 Nov 2023, 09:50
Reviewer Update
Good day
No, but I need the statement as proof that I am still paying.
It only shows proofs of those payments for the past 2 months. but I need that statement of account.
No, but I need the statement as proof that I am still paying.
It only shows proofs of those payments for the past 2 months. but I need that statement of account.
NP
Nthabiseng P's updateReviewer Update
10 Nov 2023, 10:37I tried, all they do is make empty promises. They don't deliver...what else should I do?
NP
Nthabiseng P's update10 Nov 2023, 10:37
Reviewer Update
I tried, all they do is make empty promises. They don't deliver...what else should I do?
NP
Nthabiseng P's updateReviewer Update
10 Nov 2023, 10:46Yes, the statement should reflect my initial balance, transactions of payments made so far and the current balance.
NP
Nthabiseng P's update10 Nov 2023, 10:46
Reviewer Update
Yes, the statement should reflect my initial balance, transactions of payments made so far and the current balance.
NP
Nthabiseng P's updateReviewer Update
10 Nov 2023, 11:26 ***
Also, on their webpage...Whenever I click the call me button, they do call me back. then promise to email the statement but they don't.
Also, on their webpage...Whenever I click the call me button, they do call me back. then promise to email the statement but they don't.
NP
Nthabiseng P's update10 Nov 2023, 11:26
Reviewer Update
***
Also, on their webpage...Whenever I click the call me button, they do call me back. then promise to email the statement but they don't.
Also, on their webpage...Whenever I click the call me button, they do call me back. then promise to email the statement but they don't.
NP
Nthabiseng P's updateReviewer Update
10 Nov 2023, 11:41yes...it is
NP
Nthabiseng P's update10 Nov 2023, 11:41
Reviewer Update
yes...it is
Cell C's replyOfficial
10 Nov 2023, 11:54Our team will be in touch.
Cell C | MP
Cell C | MP
Cell C's reply10 Nov 2023, 11:54
Official
Our team will be in touch.
Cell C | MP
Cell C | MP
NP
Nthabiseng P's updateReviewer Update
10 Nov 2023, 11:59i just hope they will be able to assist me with the statement because i really need it ASAP
NP
Nthabiseng P's update10 Nov 2023, 11:59
Reviewer Update
i just hope they will be able to assist me with the statement because i really need it ASAP
Cell C's replyOfficial
10 Nov 2023, 12:16You will be contacted and assisted.
Cell C | MP
Cell C | MP
Cell C's reply10 Nov 2023, 12:16
Official
You will be contacted and assisted.
Cell C | MP
Cell C | MP
Cell C's replyOfficial
13 Nov 2023, 15:35Dear Nthabiseng Phapang
We trust this email finds you well. We wanted to follow up regarding your recent query to ensure that you have received the assistance you needed.
We strive to provide the best possible support, and your satisfaction is our priority.
Your feedback is valuable to us, and we want to make sure that your experience with Cell C meets your expectations. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
Regards,
Cell C | TM
We trust this email finds you well. We wanted to follow up regarding your recent query to ensure that you have received the assistance you needed.
We strive to provide the best possible support, and your satisfaction is our priority.
Your feedback is valuable to us, and we want to make sure that your experience with Cell C meets your expectations. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
Regards,
Cell C | TM
Cell C's reply13 Nov 2023, 15:35
Official
Dear Nthabiseng Phapang
We trust this email finds you well. We wanted to follow up regarding your recent query to ensure that you have received the assistance you needed.
We strive to provide the best possible support, and your satisfaction is our priority.
Your feedback is valuable to us, and we want to make sure that your experience with Cell C meets your expectations. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
Regards,
Cell C | TM
We trust this email finds you well. We wanted to follow up regarding your recent query to ensure that you have received the assistance you needed.
We strive to provide the best possible support, and your satisfaction is our priority.
Your feedback is valuable to us, and we want to make sure that your experience with Cell C meets your expectations. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out.
Regards,
Cell C | TM
NP
Nthabiseng P's updateReviewer Update
13 Nov 2023, 15:45I did get the help I needed even though I had to fight and post a review about the bad service.
NP
Nthabiseng P's update13 Nov 2023, 15:45
Reviewer Update
I did get the help I needed even though I had to fight and post a review about the bad service.