1 reviews | Active since Nov 2016

19 Nov 2016, 15:11

Cell C , masters of incompetency

<p>In late May of this year , I booked my phone in for repairs , it is the 19th of November (6 months after). After being given incorrect information from the repair centre then having my phone returned back to me in the same condition after 5 months of it being "in repair"

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Replies (3)
Cell C
Cell C's reply21 Nov 2016, 07:17
Official

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards

Cell C | PN

Cell C
Cell C's reply21 Nov 2016, 12:13
Official

Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN

Cell C
Cell C's reply25 Nov 2016, 14:45
Official

Patrick has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN