1 reviews | Active since Jan 2016
Cell C Marketing Product Changes (Very Underhanded 01 Oct 2017
I regularly purchase 100 & 200gb Data Bundles from Cell C (8k plus for the last few months). As of 20/09/2017, Cell C very underhandedly reduced the validity period of these bundles from 12 months to just 2 months!! The product description on all the Cell C Invoices however show following purchases as being valid for 12 Months (365 days): 24/09 100gb @ 1499.00, 26/09 Purchased 50gb ********** 02/10 ********** (new price).
The website pdf, shows that these bundles are valid for 2 months. I also confirmed this with the call centre this morning. The only reason for purchasing the these bundles is because they are valid for one year. Right now I am waiting for Cell C to confirm 1. If the 3 bundles purchased after 20/09 are valid for 365 as per invoice product description or 2. If not ... Will Cell C amend term to comply with Invoice description.
Good afternoon Errol
We have requested one of our team members to contact you and provide the answers you seek.
Do expect communication.
Regards
Cell C | PN
Good afternoon Errol
We have requested one of our team members to contact you and provide the answers you seek.
Do expect communication.
Regards
Cell C | PN
Good morning Errol
Kindly forward the link to the consultant as communicated.
Regards
Cell C | PN
Good morning Errol
Kindly forward the link to the consultant as communicated.
Regards
Cell C | PN
Hi Errol
The consultant gave you her email address, please send your response to her and she will gladly assist. We'll forward this response to the consultant.
Regards
Cell C | PN
Hi Errol
The consultant gave you her email address, please send your response to her and she will gladly assist. We'll forward this response to the consultant.
Regards
Cell C | PN
Hi Errol
The consultant gave you her email address, please send your response to her and she will gladly assist. We'll forward this response to the consultant.
Regards
Cell C | PN
Hi Errol
The consultant gave you her email address, please send your response to her and she will gladly assist. We'll forward this response to the consultant.
Regards
Cell C | PN
Thank you for providing us with feedback.
Have a lovely evening.
Regards
Cell C | PN
Thank you for providing us with feedback.
Have a lovely evening.
Regards
Cell C | PN
