Cell C Malmesbury - poor client service

<p>I took out a 10g rooter contract from Cell C. 10g daytime, 10g night time - cost R239 per month</p> <p>I have been using this for a few months now. Everything works good. Once the 10g daytime is finished, I can't use the rooter, which is good.</p> <p>Suddenly the amount of R465 gets taken from my bank. I go into Cell C Malmesbury to sort out. Apparently "I went over my limit". How in the world can i go over a limit that is supposed to be fixed??</p> <p> </p> <p>Gerswin who is supposed to help me, is playing with something that he is swinging on his finger the whole time. He is not looking me in the eye and I am not sure if he listens to what I say. Then the manager Belinda steps in and is trying to help me. When I ask another question, she says that Gerswin is still learning. I then said but if he is still learning, he should put down the thing that he is playing with and stop looking out the window. He should rather learn from what she is doing. He then tells me: "Mevrou NEE NEE NEE." Not so sure what the NEE was for. He was very RUDE to a client.</p>