Cell C mall of the North Manager and assistant are *****sters.

We took a contract with Cell C Mall of the North on the 30.09.2025 for a samsung z fold 7 512GB but the consultant gave us z Fold 7 25GB. They opened the device and done the setup, upon arrival at home we found out the device is Z fold 7 256GB. Contacted the consultant (Linkie Makgato) and who promised to sort it out. On the 01.10.2025, the manager Pitsi Mathato confirmed that everything was corrected. On the month of November, our contract was suspended for non payment and Cell demanded a payment of 62k. We called customer service and they said we need to pay 2k for services to resume of which we paid but the services never resumed even now. Cell C indicates that we have 2 active contracts of Z fold 7 256Gb and z fold 7 512 G. No response from Cell C this. We returned device to the store and requested they cancel the contract but seems like no one cares. This is ***** that they gave us wrong contract or device and again opened another contract without our consent which we don't even have that extra contract at all. Very disappointed with Cell C.