Cell C making promises they cant keep

<p>I subscribed with Cell C January getting a package with unlimited calls and 10G data. for the first three months I was able to make calls to anywhere with good quality and I use to get a good LTE coverage everywhere I was. Mid-May all hell brook lose there is no more LTE not even 3G let alone the 2G on data and the worst thing is even the basic service is affected voice is very bad. When making calls I have to always be looking for signal and sometime on call it just cuts and when I check the device coverage is gone while I'm standing in the same position when I made a call. I logged a call with cell c and all I was told is where I stay the base station is congested even if I explain that this is everywhere not only where I stay, I'm told "we are working on it and don’t have a timeline when it will be sorted". It has been more than two months now the service being like this and there is no sense of urgency from cell c to resolve this matter because we took contracts with them so that we could use this services for business and now we are affected and no one is looking into this issue. I'm wandering right now as they are busy making promotions on this bad network where are they hoping to patch all the new subscribers with congestion they already know about and doing nothing to resolve? </p> <p> </p> <p> </p>