Cell C lying ******* and **********

I really really really hate Cell C.

No Wifi data from 1st August. After two weeks of no data I visit Cell C shop Hazyview. They tell me the problem is with all contract data sim cards. I must do a sim swap. Done. No LTE 4G on router. I go back to shop and say I want the contract cancelled I must pay for no service. Theybsay Cell C said head office told them if someone wants to cancel they can because they cant solve the data problem. But they request the router be send to them and then the contract would be cancelled at no cost. Done. After another two weeks Cell C calls me and tellbme I requested a rapair on the router????? That the router is out of its warrenty. (I got the router from cell c in November 2018, watch out customers your router has only a 6 months warrenty) There was nothing wrong with the router when I took it. Now they want me to pay over R900 for a new router. In the mean time I put the data sim in my phone. It still has no LTE/4G.

Original problem still there except I must now pay full subscription for August where I had not the services as promised, and they want me to pay an extra R1000 to fix a router that is not broken. I tested itbwith a pre paid sim and it was working perfect.

Cell C has become a company of lying cheating contract breaching *******.....

The fight sarted long ago. Butbthe war has just begun....

Good day

Thank you for choosing Cell C Repairs.

A Huawei E5573B has been assessed by a Technician and it has been found that the device does not qualify to be repaired in warranty according to the manufacturer specifications

Your device has been found to be out of its warranty period

The device has to be replaced with the manufacturer supp**** refurbished/reconditioned unit.

The cost to replace the device is R 948.14 including vat.