NV
Niven V

1 reviews | Active since Jan 2017

29 May 2020, 14:38

CELL C LYING AND DISRESPECTING CUSTOMERS

My contract has been paid already since Jan2020. Been only on a month to month recurring bundles etc.. I have been calling them since Monday for over 20TIMES !!!!!!

THE CUSTOMER CANCELLATION NUMBER DOES NOT WORK !!! IT KEEPS ON TAKING ME TO CUSTOMER CARE WHICH I HAVE TO EVERY TIME SECURITY CHECKS AND TRANSFERRED TO AN ANOTHER CUSTOMER CARE AGENT !!!!!! AND AGENT DONT REALLY CARE WHEN YOU EXPLAIN YOUR SITUATION.. THEY JUST CANT WAIT TO TRANSFER YOU SOMEWHERE ELSE!!!!!

CELL C *****ING FROM PEOPLE ! ONCE THE 1ST HAS BEEN MISSED, THEN YOU GUYS ARE HAPPY TO DEDUCT AGAIN MONEY FOR THE NEXT MONTH!!!!

CELLC I HAVE BEEN A CLIENT FOR OVER 4 YEARS ! NO MORE !! DONT TAKE ANY CELLC CONTRACT ! THEY SO NOT HONOR WHAT THEY SAY !!

0
Replies (1)
Cell C
Cell C's reply29 May 2020, 16:03
Official
Good day Matthis

Thank you for contacting Cell C. 

Please refer to your private responses for our request for information. 

^MP