1 reviews | Active since Feb 2011
Cell C LTE terrible signal yet 100GB used up in 6 days of use and now I must pay to cancel
<p>I was warned by my brother not to try Cell C's :TE yet still I went ahead and grabbed the new special 200GB (100GB day use and 100GB midnigh 12am to 5am use)</p> <p> </p> <p>It took 2 days to get the sim card working and now after 6 days and no downloading, the line is suspended, the ping has been terrible, the dsignal is 1 bar and Im 2 blocks away from the head office in Woodmead.</p> <p> </p> <p>Now I want to cancel it as it is brand new and they say no pay us R2000 first then we can only cancel, so im stuck with a R1000 pm lte router that is totally useless to me for 3 weeks out of the month because it magically uses data on its own. On telkom i used to buy 150GB a month and have about 120GB left after every month so I refue to beleive in 1 week i used anywhere near this amount of data.</p> <p> </p> <p>I want this cancelled i will return your modem and pay for the so called datat I used but this is disgusting and im sure its against the consumer protection act.</p>
Hi Mark
We have referred this matter to one of our team members for assistance. You will be contacted shortly.
Regards
Cell C | PN
Hi Mark
We have referred this matter to one of our team members for assistance. You will be contacted shortly.
Regards
Cell C | PN
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Thank you, I am really impressed with how fast this was taken care of. I really appreciate the help Theodorah and Anna who helped me at Cell C in Mall of Africa.
Thank you, I am really impressed with how fast this was taken care of. I really appreciate the help Theodorah and Anna who helped me at Cell C in Mall of Africa.
Thumbs up to the ladies for the awesome service!
We will share your compliment with their managers and teams.
Enjoy your day.
Regards
Cell C | PN
Thumbs up to the ladies for the awesome service!
We will share your compliment with their managers and teams.
Enjoy your day.
Regards
Cell C | PN
Good Morning I really dont know why I have to come back to Hellopeter to get an issue sorted out at cell c but please can someone give me a call so I dont have to put up another review. Thanks
Good Morning I really dont know why I have to come back to Hellopeter to get an issue sorted out at cell c but please can someone give me a call so I dont have to put up another review. Thanks
Hi Mark
We'll get someone to contact you and assist.
Regards
Cell C | PN
Hi Mark
We'll get someone to contact you and assist.
Regards
Cell C | PN
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Derrick confirmed that he has contacted you and provided interim feedback.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Derrick has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
