Cell C LTE data packages - Don't bother.
Buy Cell C cheap TLE data packages which carry over to the next month but can't use any of the data because the download speed is 1.6 M/Sec. Why bother. Email them and get no response either.
Helpful (0)
Replies (13)0
Replies (13)
Cell C's replyOfficial
18 Oct 2021, 09:48Good day Anthony
Thank you for reaching out to us,
Does your area have full LTE coverage and are you using the SIM in an LTE router?
^SM
Thank you for reaching out to us,
Does your area have full LTE coverage and are you using the SIM in an LTE router?
^SM
Best regards,
Cell C's reply18 Oct 2021, 09:48
Official
Good day Anthony
Thank you for reaching out to us,
Does your area have full LTE coverage and are you using the SIM in an LTE router?
^SM
Thank you for reaching out to us,
Does your area have full LTE coverage and are you using the SIM in an LTE router?
^SM
Best regards,
's updateReviewer Update
18 Oct 2021, 10:00My address is Orange Drive, Three Rivers, Vereeniging. When I first got the SIM & router it worked fine and then steadily got worse - Sometimes no signal at all. Friends in the area have also commented on it. Yes I am using the SIM in an LTE router. Behaves the same if I use the SIM in a Tablet/Phone. All the devices perform perfectly with my Vodacom SIM.
's update18 Oct 2021, 10:00
Reviewer Update
My address is Orange Drive, Three Rivers, Vereeniging. When I first got the SIM & router it worked fine and then steadily got worse - Sometimes no signal at all. Friends in the area have also commented on it. Yes I am using the SIM in an LTE router. Behaves the same if I use the SIM in a Tablet/Phone. All the devices perform perfectly with my Vodacom SIM.
Cell C's replyOfficial
18 Oct 2021, 10:33Please advise on the make and model of your device.
^SM
^SM
Best regards,
Cell C's reply18 Oct 2021, 10:33
Official
Please advise on the make and model of your device.
^SM
^SM
Best regards,
's updateReviewer Update
18 Oct 2021, 11:24TPLink AC750 4G LTE Router Model Archer MR200. Also Samsung Tab S2 tablet. I have also tried in a Samsung S10 phone and a Huawei E5576 Mobile Wi-Fi router. I have even done a SIM swap in case the SIM was faulty as well. They were all working find when I first got the SIM and data.
's update18 Oct 2021, 11:24
Reviewer Update
TPLink AC750 4G LTE Router Model Archer MR200. Also Samsung Tab S2 tablet. I have also tried in a Samsung S10 phone and a Huawei E5576 Mobile Wi-Fi router. I have even done a SIM swap in case the SIM was faulty as well. They were all working find when I first got the SIM and data.
Cell C's replyOfficial
18 Oct 2021, 11:46 1. Connect router to PC, Tablet or Phone 2. In internet browser, enter 192.168.1.1. • Password : As defined at setup of router • Select “Login” 3. Select “Advanced” from top menu. 4. Under “Network”, Select “Internet” 5. Set Mobile Roaming toggle switch to “ON” 6. Roaming now enabled 7. Select “Save” 8. Reboot the router. 9. Reconnect the router to PC, Tablet or Phone
^SM
^SM
Best regards,
Cell C's reply18 Oct 2021, 11:46
Official
1. Connect router to PC, Tablet or Phone 2. In internet browser, enter 192.168.1.1. • Password : As defined at setup of router • Select “Login” 3. Select “Advanced” from top menu. 4. Under “Network”, Select “Internet” 5. Set Mobile Roaming toggle switch to “ON” 6. Roaming now enabled 7. Select “Save” 8. Reboot the router. 9. Reconnect the router to PC, Tablet or Phone
^SM
^SM
Best regards,
's updateReviewer Update
18 Oct 2021, 11:55Did that. Download speed is now 0.7 Mbps, upload is 5.9 Mbps. Last week on old setting was getting 16-17 Mbps download. I suspect something has happened at the tower/s the last couple of days.
's update18 Oct 2021, 11:55
Reviewer Update
Did that. Download speed is now 0.7 Mbps, upload is 5.9 Mbps. Last week on old setting was getting 16-17 Mbps download. I suspect something has happened at the tower/s the last couple of days.
Cell C's replyOfficial
18 Oct 2021, 12:45Please send us the number in question via private reply.
^SM
^SM
Best regards,
Cell C's reply18 Oct 2021, 12:45
Official
Please send us the number in question via private reply.
^SM
^SM
Best regards,
's updateReviewer Update
18 Oct 2021, 13:20***
's update18 Oct 2021, 13:20
Reviewer Update
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's updateReviewer Update
18 Oct 2021, 13:21Should it not switch to 4G or 3G if the LTE is not available ?
's update18 Oct 2021, 13:21
Reviewer Update
Should it not switch to 4G or 3G if the LTE is not available ?
's updateReviewer Update
18 Oct 2021, 13:22***
's update18 Oct 2021, 13:22
Reviewer Update
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Cell C's replyOfficial
18 Oct 2021, 13:56Thank you. We have reset the network settings. Please restart your device and try again. Let us know how it goes.
^NT
^NT
Best regards,
Cell C's reply18 Oct 2021, 13:56
Official
Thank you. We have reset the network settings. Please restart your device and try again. Let us know how it goes.
^NT
^NT
Best regards,
's updateReviewer Update
19 Oct 2021, 08:22Ok - Now I get 2.2 Mbps download and 6.5 upload. I suspect there is an issue with the tower.
's update19 Oct 2021, 08:22
Reviewer Update
Ok - Now I get 2.2 Mbps download and 6.5 upload. I suspect there is an issue with the tower.
's updateReviewer Update
23 Oct 2021, 08:01Still no resolution on this issue ? Can you contact me on *** instead of using Hello Peter as a platform.
's update23 Oct 2021, 08:01
Reviewer Update
Still no resolution on this issue ? Can you contact me on *** instead of using Hello Peter as a platform.