MD
Matthew D

1 reviews | Active since Jan 2013

29 Feb 2016, 16:52

Cell C lives up to poor name

It is terrible writing a report to Cell C. After the numerous times I have had to complain and seeing how South Africa has already complained so much. Makes you wonder if there is ever a point.<br> <br> I had two contracts with Cell C. I canceled the one last year. I found that Cell C was debiting me twice. With two different amounts. I left it thinking it was due to the cancellation. It happend again...and then again. <br> <br> I went into the store today to find out I still have two contracts after I did phone to cancel the one. Who on earth did they not just cancel my contract and leave me to pay for nothing. <br> <br> I have not used that number or anything I demand my money back for the three debit orders that have gone through after my contract was canceled. <br> <br> Cell C...If you ever wish to grow in this country. Employ people who can follow through and complete a task. This is costing the consumer money and I speak on my behalf. I am truly sick of it. <br> <br>

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Replies (1)
Cell C
Cell C's reply01 Mar 2016, 07:11
Official
Hello Matthew22,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards
Cell C | PN