JJ
JG J
1 reviews | Active since May 2020
10 Feb 2026, 11:05
Cell C listed a payment customer again for non-payment
Cell C - please make me understand how I am again listed for non-payment in February 2026 for December 2025.
Make this make sense for me.
I am at a loss for words and therefore are left with no choice to do what I am about to do next.
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Cell C's replyOfficial
10 Feb 2026, 11:17Dear JG J,
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration and confusion this has caused. We completely understand how concerning this must be for you. Kindly refer to your direct messages so we can investigate why your account is showing as non-payment for February 2026 and assist in resolving this as quickly as possible. Your satisfaction is very important to us.
Regards,
Cell C | LD
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration and confusion this has caused. We completely understand how concerning this must be for you. Kindly refer to your direct messages so we can investigate why your account is showing as non-payment for February 2026 and assist in resolving this as quickly as possible. Your satisfaction is very important to us.
Regards,
Cell C | LD
Cell C's reply10 Feb 2026, 11:17
Official
Dear JG J,
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration and confusion this has caused. We completely understand how concerning this must be for you. Kindly refer to your direct messages so we can investigate why your account is showing as non-payment for February 2026 and assist in resolving this as quickly as possible. Your satisfaction is very important to us.
Regards,
Cell C | LD
Thank you for getting in touch with Cell C. We sincerely apologize for the frustration and confusion this has caused. We completely understand how concerning this must be for you. Kindly refer to your direct messages so we can investigate why your account is showing as non-payment for February 2026 and assist in resolving this as quickly as possible. Your satisfaction is very important to us.
Regards,
Cell C | LD