1 reviews | Active since Oct 2019
CELL C LIES,MISINFORMED, SCARED AND HIDING FROM CUSTOMERS
SO I AM DUE FOR ACCOUNT UPGRADE WITH CELL C . GREAT NEWS .
I PHONED CELL C ON TUESDAY AFTERNOON AND THE CONSULTANTS QUICKLY ASSISTED ME WITH THE PHONE I WANTED , TELLS ME HE HAS STOCK AND THAT THE PHONE WILL BE DELIVERED TO ME BY COMING FRIDAY THE 18TH OCTOBER 2019 .HE SAID AS WELL THAT THE COURIER COMPANY WILL PHONE ME TO ARRANGE THE DELIVERY AND GET THE ADDRESS AND ALL THAT . I SAY FANTASTIC AND HAVE AN GREAT DAY
SO NOW IT IS FRIDAY .
I GET AN FEELING THAT I NEED TO JUST PHONE CELL C AND GET THE WAYBILL NUMBER .
LADY ON THE PHONE TELL ME YES THE PHONE WAS DISPATCHED WITH RAM HAND TO HAND COURIERS . I ASK HER WHAT MY TRACKING NUMBER IS SHE SAID JUST GIVE THEM YOUR ID NUMBER . I STILL GET THE CONTACT NUMBER AND EVERYTHING FROM HER.
AFTER PHONING RAM AND THEY CONFIRMED THAT THEY DO NOT HAVE AN PARCEL FOR ME I IMMEDIATELY PHONE CELL C AGAIN FOR THE SECOND TIME . HOLD ON FOR 20 MINUTE TO BE TOLD THAT THEY DO NOT EVEN HAVE A PHONE FOR ME IN STOCK AND THEY CANNOT TELL ME WHEN THEY WILL GET STOCK .
SO RIGHT THERE I AM ........................................
I THEN ASK NICELY TO PLEASE SPEAK TO AN TEAM LEADER OF MANAGER WHATEVER . NO ANSWER AND PHONE CUTS OFF .
I PHONE BACK AND STILL NOTHING .
LEAVE AND CALL ME BACK MESSAGE ON THE CELL C APP X2 AND STILL NOTHING
SO TO GIVE YOU HOW LOYAL I AM IS THAT I HAVE 3 CONTRACTS AS AN PRIVATE PERSON WITH CELL C . MY MONTHLY BILL WITH THEM IS AROUND R4 000.00 TO R4 500.00 PM EVERY MONTH .
SO CELL C DO YOU KNOW WHAT IS GOING TO HAPPEN AS OF RIGHT NOW .
- HELLO PETER REVIEW DONE . - FACEBOOK REVIEW OF CELL C DONE . - SHARE THE HELL OUT OF BOTH ON SOCIAL MEDIA TO FOLLOW - CANCEL ALL MY CONTRACT WITH CELL C IMMEDIATELY AND MOVE IT OVER TO VODACOM/MTN OR EVEN TELKOM .
Please accept our sincere apologies for the inconvenience experienced.
We will look into the matter and revert back.
^SM
Please accept our sincere apologies for the inconvenience experienced.
We will look into the matter and revert back.
^SM
