Cell C lies and bs

I decided to take a new contract with Cell C, at first all went well and I was told they are awaiting stock of the phone I chose and they should receive it within a week, the consultant went as far as saying that he just got the same phone on that same day I took the contract so I should receive mines relatively quickly. Gone now almost 3 weeks and still no phone. Was told on 1 call by 1 consultant in their Follow ups dept on 25/04/18). that they do have stock and she will release it for delivery and then on another told by a manager that there is no stock as yet(26/04/18). Five mins later(on another call) told that they do have stock by a consultant and at the end of the call when I asked him to confirm if they have stock or not he then keeps quiet for a while(probably taking instruction from his manager) and tells me they don't have stock. Cell C's customer service is disgraceful, I requested full names of the manager and follow up consultant I dealt with and no response was given.