MA
Marlene A

1 reviews | Active since Aug 2016

18 Sept 2023, 07:48

Cell C lies.

Cell C offers a double your data on certain packages for prepaid customers if you purchase on their app. Well, they are deceptive. I purchased and the data did not double. After numerous calls, I was informed that they can only assist after 24 to 48 WORKING hours. Now that works out to over a week of waiting which is highly unprofessional. A big no for extreme disrespect and disregard for the needs of their clients.

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Replies (1)
Cell C
Cell C's reply18 Sept 2023, 07:59
Official
Good day Marlene Addinall

Thank you for reaching out.
We have received your review regarding your bonus data

We're sorry to hear of the service received from us thus far.
Please private the case number , we will have the team follow up.

Regards
NH