JB
Jaco B
1 reviews | Active since Nov 2017
13 Feb 2019, 10:36
Cell C **** when they said they resolved my matter
Shocking ******* practice by Cell C accounts. After countless numerous complaints and a seeming resolve obtained through a previous Hello Peter Complaint - my account has been handed over to NU DEBT for collection. Cell C is ***** and not interested in assisting their clients. I am not happy with this and cannot believe that you have continued to hand over the account after we reached an agreement. What type of company does this? I am not accepting this and will take it up with the highest order if need be. Nu Debt collectors will also be reported to the highest order for their ******* conduct.
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Cell C's replyOfficial
13 Feb 2019, 10:46Good morning Jaco
In terms of the previous review you logged with us, the consultant investigated the matter, contacted you and provided feedback. She provided you with the amounts due in order to reactivate the lines, she also sent an email which you would use for sending the POP and the SIM card numbers.
Did you settle the amounts due? Did you send the mail as per the communication you had with Funiwe?
Regards
Cell C | PN
In terms of the previous review you logged with us, the consultant investigated the matter, contacted you and provided feedback. She provided you with the amounts due in order to reactivate the lines, she also sent an email which you would use for sending the POP and the SIM card numbers.
Did you settle the amounts due? Did you send the mail as per the communication you had with Funiwe?
Regards
Cell C | PN
Cell C's reply13 Feb 2019, 10:46
Official
Good morning Jaco
In terms of the previous review you logged with us, the consultant investigated the matter, contacted you and provided feedback. She provided you with the amounts due in order to reactivate the lines, she also sent an email which you would use for sending the POP and the SIM card numbers.
Did you settle the amounts due? Did you send the mail as per the communication you had with Funiwe?
Regards
Cell C | PN
In terms of the previous review you logged with us, the consultant investigated the matter, contacted you and provided feedback. She provided you with the amounts due in order to reactivate the lines, she also sent an email which you would use for sending the POP and the SIM card numbers.
Did you settle the amounts due? Did you send the mail as per the communication you had with Funiwe?
Regards
Cell C | PN