CELL C LEGAL WOES/DEPARTMENT

My account was handed to SSDA and I have since settled the account. It has been a struggle to get through to Cell C legal department to get a paid up letter. All I get is that they are working from home. Please help . The details are below: Dear Magret Mbele, Thank you for contacting Cell C. Kindly note that your query has been escalated to the relevant department for assistance. Reference number: *** Stay well and keep safe. Regards, Meagan Williams Cell C Written Correspondence Department Customer By Service Email () (16/10/2020 08:40:31) Cellphone: *** Network: CellC Name: Magret Surname: Mbele Email: *** Telephone number: *** Issue: I have an issue Reason: Account Enquiries Message: Can you please assist with a paid up letter. Name : Magret Mbele Id: ***. Cell ***. Your help will be highly appreciated. ssda *** Regards, Cell C