Cell C legal dept was on strike

Dear Customer Service so called and Legal departments

Today I spent R300 airtime trying to get a hold off legal department and customer care, this service is disgusting and clearly you don't care about customers

Numerous calls were made to cell c concerning this account, I was told by an agent few weeks ago that once my account is paid the account will be re instated but today I was advised that my account is permanently handed over I was pushed from legal and customer departments and holding on for more than 45min per department, seems as thou I was being pushed away

I need a logical explanation about my account as I was mislead by the agent to pay R13 000 to re connect my contracts the number used to call cell c on numerous occasions was ********** over and over and all your calls are recorded,

This is now pending legal action as what I was promised and what is being told now is totally unfair to me as a consumer

Not a call or email from cell c to notify me what's happening and today after trying for a week for legal department to come back after the strike and to be told nothing can be done is unfair

The lady clearly said that cell c legal was on strike and she was going to send this to the back office to sort out

This was all lies lies lies lies

Consumers need to know how cell c treats their customers and just shunt u off cos they don't want to help

Ombudsman will request all recorded calls and Wil take this further with no hesitation

No contact was made with me concerning my accounts, I always called and made arrangements said that I Wil pay and I did

I demand and explanation from C Cell ASAP

Again I say

MY NAME IS JOHN PILLAY

ID NO IS ********** 212085

CELL NO IS ********** cell c blocked

TEMP NO TO CALL ME IS **********

CELL C IS THE WORST CELL PHONE COMPANY TO DEAL WITH AFTER MY EXPERIENCE AND THIS IS WHAT THE MEDIA WILL LISTEN TO

NO CALLS NO EMAILS NOTHING TO ME HOLDING ONN FOR HOURS CELL C LEGAL DEPT ON STRIKE WHICH JEOPARDIZED MY CONTRACTS BEING SHUNTED FROM AGENT TO AGENT AGENTS DON'T KNOW WHAT THEY TALKING ABOUT WHAT KIND OF FSP IS CELL C EMPTY PROMISES AND LIES

I AWAIT YOUR FEEDBACK FOR THE 100TH TIME BEFORE I GO LEAGAL AND TO THE PUBLIC, HELLO PETER, CONSUMER WATCH ALL NEED TO KNOW, DAILY PAPERS, SOCIAL MEDIA

CELL C LEGAL DEPARTMENT STRIKES AND ALLOWS CLIENTS ACCOUNT TO BE NEGLECTED AS NO ACTION TO SORT OUT

********** 500 IS MY TEMP NUMBER ********** is my email

If cell c has ethics they Wil call me

JOHN PILLAY DISGUSTED CUSTOMER

Sent from BlueMail On May 7, 2019, at 12:00, John Pillay < ********** wrote: Please assist with email below

Kind regards

John Pillay

Sent from BlueMail On May 7, 2019, at 11:31, John Pillay < ********** wrote: Good day

Kindly find proof off Payment to update my cell c accounts and re instate

Please assist urgently

Kind regards

John Pillay 780 ********** 085 ID NO

Sent from BlueMail