CW
CALEB W

1 reviews | Active since Jun 2014

10 May 2019, 14:31

CELL C LEGAL DEPT NO FEEDBACK 1 MONTH!!!!

I had a Cell C contract that was closed last year June 2018. The account still appears on my ITC has . i have contacted the Cell C Legal Dept on numerous occassions just to be told that the department is on strike and there is no one to assist me. This is pathetic, a huge company like Cell C does not have a plan in place to cater for its customer in a crisis. i need this account removed from my ITC listing asap!!!

0
Replies (3)
Cell C
Cell C's reply10 May 2019, 15:18
Official
Good afternoon Caleb

A request has been sent to management form the legal department for an update of your ITC records as our system does not reflect an overdue account.
Do expect communication soon.

Regards
DA
CW
CALEB W's update11 May 2019, 13:59
Reviewer Update
How long does this process take? Due to Cell c incompetence I have a bad ITC.
CW
CALEB W's update13 May 2019, 14:23
Reviewer Update
Cell C did not contact me as yet. very bad service!!!