ZD
Ziyaad D

1 reviews | Active since Jan 2019

02 Jan 2019, 10:15

Cell C Legal Depatment

Cell C Legal Department service is pathetic, in fact Cell C service in all is a disgrace. I Have been trying to get hold of their legal department for a whole entire month, just to get a settle amount so that i can settle my account and clear my name of there bulls** . I have calling been the call centre daily and just kept on hold for hours, I have went to numerous Cell C stores to try and get my problem resolved, but no one can help me or get trough to this legel department. Do they exist , do they even work? Can someone from this Cell C get back to me and advise the best way forward

0
Replies (6)
Cell C
Cell C's reply02 Jan 2019, 10:27
Official
Good morning Ziyaad

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day. 

We apologize for the inconvenience caused. 

Regards 
Cell C | PN 

ZD
Ziyaad D's update02 Jan 2019, 10:42
Reviewer Update
Yes please i would like someone to call me on ********** 807 / ********** 970. Before the end of the day i want this matter resolved. Regards Ziyaad
ZD
Ziyaad D's update02 Jan 2019, 13:06
Reviewer Update
Hi i am still waiting for a response from your team, i have called there call centre numerous times today and still no answer
Cell C
Cell C's reply02 Jan 2019, 15:53
Official
Maropeng has been in contact with you to assist and provide feedback regarding this matter.
 
Regards Cell C | PN 
ZD
Ziyaad D's update02 Jan 2019, 16:13
Reviewer Update
Thanks for your feedback, I have received banking details and settled the account. can i please have a clearance letter sent to me ********** asap.
ZD
Ziyaad D's update04 Jan 2019, 16:51
Reviewer Update
Hi, i am still waiting on a settlement letter , can i get this asap please.