1 reviews | Active since Oct 2018
Cell C Legal Department very Unprofessional and useless service
Good Day
I must say that your call centre consultants and the infamous legal department is probably your Jane Doe.
I've spent more 3days on the phone trying to get ahold of someone who can assist with no avail and way forward. My account was disconnected I made the payment and would like to get it connected again but that's impossible with your department. I hope someone will contact me as contacting you is a waste of time and money. Being holding on a call for 45mins plus disconnecting and doing it again and the nerve of some of the consultants as they dropped the call on me.
I hope contact will be made with me asap so I can resolve this and change networks immediately as this is not on. Account in question is ********** 984. Contactable number ********** 486
Sinazo Athenkosi Gosani
Good morning Sinazo
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Good morning Sinazo
We apologize for the unsatisfactory service and inconvenience caused. One of our consultants will contact you during the course of the day and assist.
Regards
Cell C | PN
Kindly note, this matter has been referred to our Legal team.
Regards
Cell C | PN
Kindly note, this matter has been referred to our Legal team.
Regards
Cell C | PN
