LM
Lerato M

1 reviews | Active since Jul 2015

31 May 2016, 15:17

Cell C legal department seem not to exist!

<p>i have a defualt account with cell c, and i have been trying to pay for the past month. my problem is that the account was handed over to debt collector and now when i try to get hold of the debt collector to make arrangements for payment, i was advise that the account was taken back by cell c legal department. i phoned them and after holding for 45 min i eventually got thru, they sent me details regarding payment via email. the problem now is that the reference given to me is incorrect and i have been trying to get hold of the legal department for the past 2 days with no luck. i would really appreciate it if somebody can contact me, as i would like to sort this out as soon as possible.</p>

0
Replies (2)
Cell C
Cell C's reply01 Jun 2016, 07:12
Official

You have come through to the correct platform for assistance and a resolution will be provided. Apologies for the inconvenience caused.

One of our consultants will contact you and assist.

Regards

Cell C | PN

LM
Lerato M's update14 Jun 2016, 06:47
Reviewer Update

Thank you very much Skhumbuzo Ndhlovu for helping me, i really appreciated it!!!