1 reviews | Active since Nov 2016
Cell C Legal Department
<p>Good day,</p> <p> </p> <p>Cell C Legal department have blacklisted me due to the fact they say i owe R1600 from January. They passed my account over to the SOL Department. I do not owe any money , My bill for December 2015 , JAN - MARCH 2016 all have credit amount and i have been told by Customer care that my account is up to data. I have sat on the phone for 2 weeks trying to get legal to remove the status off my name but i am not being assisted. When i finally got through to someone after a 2 hour phone call they told me they have no idea whats gone on with my account , now its their job to know! they Then proceeded to cut me off to avoid the matter. This needs to be sorted out ASAP.</p>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
Nelly could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.
Please respond to her email and she will gladly assist.
Regards
Cell C | PN
