Cell C left me stranded in a foreign country

Cell C left me stranded in a foreign country and did not care whatsoever! I arranged with Cell C call centre agents and made thripple sure that my data roaming will be active when I visit the UK for two weeks end of August 2022. All the agents involved assured me it will be active. Once I landed in the UK my data roaming was not active. I tried for days to contact the contact centre to rectify the situation from the hotel wifi. Cell C call centre agents could not care less. They would send text messages that they cannot assist me as they cant reach me - no kidding! I dont have roaming! - I explained at least 12 times to no avail. Finally on day 5 I got hold of an agent who told me that roaming for Cell C does not work in the UK. How pathetic that I was promised the direct opposite and left stranded in a foreign country. No reception, No data, No way of using maps to find my way in a country I did not know. Once I returned to SA I asked that someone senior contact me, but this too went unattended. Worst ICT service provider in the world!