CV
Clive V

1 reviews | Active since Mar 2009

03 Sept 2020, 18:07

Cell C, Lavin Govender is an amazing asset. Look after him.

I was having a major problem with my fibre connection and despite trying to have it resolved for over a week ,I was having no luck. I finally managed to get hold of Navin Govender at Cell C technical division. He was absolutely amazing. He stayed on the phone for at least 2 hours going through each and every aspect of the rectification, even after we virtually had the situation sorted when Eskom decided to have a load shedding moment, which necessitated us having to, the 2h30m obligatory idle time, and as a result he had to spend a further 20 minutes re-configuring the software. It is now working perfectly.

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Replies (1)
Cell C
Cell C's reply03 Sept 2020, 18:25
Official
Good day Clive

Thank you for the feedback.

We will share your sentiments with Clive and his Manager.

^SM