1 reviews | Active since May 2016
CELL C- Lack of service-Line permanently disabled with out no reason.
<p>I recently took out a contract with Cell C for R99 p.m for the LTE router. After much following up the incorrect item was sent to me(3G router), I have returned the incorrect 3G router and a month ago the correct LTE router was delivered. I have used the router for a month and now my line has been permanently disabled. I have phoned customer care and no one can provide me a reason for this. My line has been permanently disabled without my consent. I have phoned customer care about 6 times and my line is still disconnected. I have been put through 4 different departments at a time with absolutely no joy. I am at awe with the lack of customer service provided from the time I took the contract but I can be rest assured that I will debited from my account even though I'm not utilising the service. I can't understand the service provided.</p> <p> </p> <p>Require urgent assistance.</p> <p> </p>
We have requested one of our consultants to contact you and assist. Do expect communication.
Regards
Cell C | PN
We have requested one of our consultants to contact you and assist. Do expect communication.
Regards
Cell C | PN
