mM
marc M

1 reviews | Active since Jun 2012

18 Jul 2019, 12:01

Cell C Kyalami - Consultant Pollen - Great service and such a pleasure

After bashing my head against the wall since March with APPLE South Africa trying to resolve a problem with my iPhone X (and them saying that there was no problem) I took my device into Cell C Kyalami Corner. I was assisted by Pollen. He booked my device in and and after 2 days I got notification that my device would be replaced with a new one. Very good service considering that Apple would not even attempt to repair the device. They refused to even acknowledge that there was a problem. My advice to you if you have issues with your Apple products, dont even bother with the iStore they are useless and have no incentive to assist. Rather take the device to the place you got it.

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Replies (2)
Cell C
Cell C's reply18 Jul 2019, 12:07
Official
Hi Marc

Thank you for the vote of confidence, we truly appreciate your support.

^MM
mM
marc M's update18 Jul 2019, 12:08
Reviewer Update
Please let Pollen know I really appreciate his help. Well done guys