1 reviews | Active since Feb 2019
Cell C kicks the small guy when they down
So many companies like Cell C take advantage of people. This economy is bad, people are struggling. It's hard to put food on the table. My wife had a contract with Cell C. It rolled over to a month to month basis. We dont use it. They debitting us each month. We in arrears and begged their rude unsympathetic staff to please reduce the plan to a lower one. We will catch up the arrears.
The refused, saying we have to pay all the arrears. Then only can we change it. How can we manage. I am the only bread winner and havent had a salary in months. They didnt call and say Sir, we noticed you dont use your contract anymore, can we cancel it when we were paying on time.
Cell C, you a multi billion rand company, we are struggling. Why dont you help the ones going through hard ship and win our loyalty. Why must you kick us when we down. Shame on you.
We apologise for the frustrations you have experienced.
Unfortunately, the system will not allow any changes such as migrations until the arrears is settled.
Regards
DA
Best regards,
We apologise for the frustrations you have experienced.
Unfortunately, the system will not allow any changes such as migrations until the arrears is settled.
Regards
DA
Best regards,
You did not answer this post to help, you hoped to dismiss this problem with a post and make it appear you have addressed the issue. You are NOT sorry about my frustrations.
I am now giving you formal notice on a public forum that we are cancelling the contract with immediate effect. This is is publically visible and on record. I will also send you an email and call your contact centre to cancel. I do not expect the premiums to continue. You may now contact me to make arrangements for payment of the outstanding arrears amount. You may no longer continue with the premiums, if you do I will consider it a violation of my rights.
You are predatory organisation, Vodacom assisted and were helpful with my contract. You are now saying that your competition is more helpful amd sensitive to their subscribers and have better systems than you do in place.
I hope that everyone reading this can see that with "Cell C we can see for ourselves",
You did not answer this post to help, you hoped to dismiss this problem with a post and make it appear you have addressed the issue. You are NOT sorry about my frustrations.
I am now giving you formal notice on a public forum that we are cancelling the contract with immediate effect. This is is publically visible and on record. I will also send you an email and call your contact centre to cancel. I do not expect the premiums to continue. You may now contact me to make arrangements for payment of the outstanding arrears amount. You may no longer continue with the premiums, if you do I will consider it a violation of my rights.
You are predatory organisation, Vodacom assisted and were helpful with my contract. You are now saying that your competition is more helpful amd sensitive to their subscribers and have better systems than you do in place.
I hope that everyone reading this can see that with "Cell C we can see for ourselves",