MD
Magda D

1 reviews | Active since Jan 2014

09 Nov 2015, 08:39

Cell C --- keeps you dis- connected

I live in George in the Southern Cape and have experienced heavy NO SIGNAL problems since last week. My phone was disconnected for the entire weekend where I could only make emergency calls. My data sim was connected ( dont know how - as I always have trouble with the Data sim that disconnects with no signal )<br> <br> Seriously Cell C -- I changed to you from Vodacom -- Today - I'm online one moment and offline on phone and data the next.<br> <br> This is extremely unreliable.<br> <br> YOU need to up your game.

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Replies (1)
Cell C
Cell C's reply09 Nov 2015, 08:46
Official
Hello NeeRegtig,

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication soon.

Regards
Cell C | PN

Best regards,