1 reviews | Active since Jan 2015
Cell C keeps taking my money for data and now my #
I kept buying Cell C data for my ****le as a backup for when my ADSL line is down - but I never used it all and the Cell C data kept expiring. The Cell C saleswoman suggested I spend R299 on data which wouldn't expire for a year, so I bought that. But I wanted to use my data last week when Telkom was down and it told me it had EXPIRED - before my year was up! I went in to the shop today to be told that if don't log in every 3 months Cell C simply takes my number back and I lose all the data I HAVE PAID FOR. This is *****ING! I paid for this and was told it would last a year. And I find all this out when I NEED TO USE IT and this is why I bought it in the first place.<br> <br> No one told me to log in every 3 months and how can you just close my number like that - when I still have valid data loaded on your system that I have PAID FOR and that shouldn't expire for a year? This is absolutely unacceptable and I want to be refunded or I want my data to be reactivated. <br> <br> All the shop lady said was I can pay another R299 for another year's worth of data. So you can just ***** it again Cell C????
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We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | DA
