1 reviews | Active since Jun 2016

18 Apr 2023, 13:46

CELL C KEEPS HARASSING ME

Why do you keep harassing me!!! I am getting up to 9 calls a day from you *****s. I have blocked you so many times but still doesn't help. I spoke to some useless manager named Heidi who promised the calls will stop as I've been removed from the call list, and I'm still being called. I want nothing to do with your useless, money hungry company. If I wanted something I would call you.

I am sick of being harassed, I never signed anything or agreed to anything through Popia allowing you to use my details for anything.

I dont have an account with you nor a contract. STOP HARASSING ME

0
Replies (15)
Cell C
Cell C's reply18 Apr 2023, 14:03
Official
Dear Chantelle,

Thank you for contacting us regarding the spam calls you are receiving.

Please receive our sincerest apologies for the unpleasant experience you have had with us, we would appreciate an opportunity to make things right. We have referred the matter to our Social Media Support Team and one of our Consultants will contact you to assist. 

Regards,
^TN

Best regards,

's update18 Apr 2023, 14:16
Reviewer Update
I don't want your apology, I just want you to stop calling me

And having a consultant contact me to assist defeats the purpose of me NOT WANTING TO BE CALLED

I don't want you to call me for anything at all
Cell C
Cell C's reply18 Apr 2023, 14:39
Official
Noted.

^MN 

Best regards,

's update25 Apr 2023, 09:45
Reviewer Update
What a shocker, it lasted a whole 6 freaking days, and now I'm getting harassed again. Clearly none of you *****s know what you are doing. Can't even remove a damn number from a call list and then you wanna know why you people are useless
Cell C
Cell C's reply25 Apr 2023, 09:52
Official
Good day Chantelle

Your number has been removed from our database. Can you kindly confirm the number that contacted you.

^SM

Best regards,

's update25 Apr 2023, 10:17
Reviewer Update
It is 084 145 the same one as always. You Cleary couldnt have removed my number if I am still getting called.
Cell C
Cell C's reply25 Apr 2023, 10:52
Official
We will look into the matter.

^SM

Best regards,

's update05 May 2023, 10:01
Reviewer Update
Clearly you have nothing but a bunch of *********** *****s working in your company. WHY AM I STILL BEING PHONED!!! YOUR JOB IS NOT THAT DIFFICULT. Hire people with some brains for a change. I'm sick of this. I'm going to take it further as you are breaking Popia as I am not giving you consent to use my information
Cell C
Cell C's reply05 May 2023, 10:42
Official
Hi Chantelle R

We apologize for the continued calls that you're receiving. 

We will have the matter followed up and revert back. 

^MP

Best regards,

's update05 May 2023, 10:45
Reviewer Update
You have been saying that since the 18th of April and nothing ever gets done. Do you need to be served a lawyers letter before something gets done.

It can't be that hard to remove someone from your call list really
Cell C
Cell C's reply05 May 2023, 11:49
Official
We understand your frustration, however, you will be assisted. accordingly. 

^MP 

Best regards,

's update05 May 2023, 14:57
Reviewer Update
Again this has been said since the 18th of April, and today is the 5th of May so clearly it isn't bring dealt with accordingly
Cell C
Cell C's reply05 May 2023, 16:00
Official
Our team will assist you. 

^MP

Best regards,

's update05 May 2023, 16:58
Reviewer Update
Sure they will 🙄 just stop ****ing calling me
Cell C
Cell C's reply06 May 2023, 09:03
Official
We are here to assist, and we'll ensure that your query is resolved. 

^MN

Best regards,