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snenhlanhla N
1 reviews | Active since Sept 2015
25 Sept 2015, 03:02
cell c keeps debiting my account
its been 2 months since I settled my cell c contracts phone but each month they keep debiting my account the very same amount i used to pay them off.i have called them 4 times now,they always promise me it was sortted and I wont have the same problem,again but it keeps happening.i am very angry because i dont owe them anything and it is always my duty to go fix all the damages they cause when they debit my account.today they debited about R6000,last month about the same amount again.im dissapointed n very angry.i will never again buy a phone from cell c and I will make sure most people i know dont ever use this nertwork again.
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Replies (1)Cell C's replyOfficial
25 Sept 2015, 08:15Hello cne.p,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
Cell C's reply25 Sept 2015, 08:15
Official
Hello cne.p,
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication soon and be assured this will be sorted.
Regards
Cell C | PN
Best regards,
