MM
Mohala M
1 reviews | Active since May 2023
19 Feb 2024, 19:25
CELL C ke ****
Currently my wife is paying for service that she doesn't receive, She usually use cell c app to pay the contract, about +/-R250 went missing they can trace it because their app is malfunctioning. she have sent proof of payment (bank statement) yet her services is still blocked. today they tell her she didn't pay for the month of December, they are failing to do their Job now my wife is suffering. currently she is paying because she is afraid that she might be black listed.
PLEASE HELP
Helpful (0)
Replies (6)0
Replies (6)MM
Mohala M's updateReviewer Update
19 Feb 2024, 19:46***
MM
Mohala M's update19 Feb 2024, 19:46
Reviewer Update
***
MM
Mohala M's updateReviewer Update
19 Feb 2024, 20:19I hate private chat but to get this issue sorted I'vegot no choice . Check your emails I have sent what you requested
MM
Mohala M's update19 Feb 2024, 20:19
Reviewer Update
I hate private chat but to get this issue sorted I'vegot no choice . Check your emails I have sent what you requested
Cell C's replyOfficial
19 Feb 2024, 20:34Thank you.
We have responded to your mail.
Regards,
Cell C | TM
We have responded to your mail.
Regards,
Cell C | TM
Cell C's reply19 Feb 2024, 20:34
Official
Thank you.
We have responded to your mail.
Regards,
Cell C | TM
We have responded to your mail.
Regards,
Cell C | TM
MM
Mohala M's updateReviewer Update
19 Feb 2024, 20:46 I believe and hoping that you will resolve this issue As soon as possible. Keep in mind that last month and this month services I didn't use due to suspended account. when done restoration of my account, I want my 2 months data.
MM
Mohala M's update19 Feb 2024, 20:46
Reviewer Update
I believe and hoping that you will resolve this issue As soon as possible. Keep in mind that last month and this month services I didn't use due to suspended account. when done restoration of my account, I want my 2 months data.
Cell C's replyOfficial
19 Feb 2024, 20:51Our priority is to address your concerns promptly and ensure that you receive the service and support you deserve. Our Team will keep you updated on the progress of our investigation and the resolution of this matter.
Regards,
Cell C | TM
Regards,
Cell C | TM
Cell C's reply19 Feb 2024, 20:51
Official
Our priority is to address your concerns promptly and ensure that you receive the service and support you deserve. Our Team will keep you updated on the progress of our investigation and the resolution of this matter.
Regards,
Cell C | TM
Regards,
Cell C | TM
MM
Mohala M's updateReviewer Update
27 Feb 2024, 06:37Why is my wife services blacked again. I tolerate your nonsense for a long time now. starting from I am not going to pay for non service. You can blacklist me I don't care... I used your services for so long time now am suffering because someone is failing to do their job.
MM
Mohala M's update27 Feb 2024, 06:37
Reviewer Update
Why is my wife services blacked again. I tolerate your nonsense for a long time now. starting from I am not going to pay for non service. You can blacklist me I don't care... I used your services for so long time now am suffering because someone is failing to do their job.