1 reviews | Active since Dec 2018
Cell c *** Customer Service
I have never experienced such bad customer service........ wow... I am very much angry I have no words at all. I loaded airtime at 5:45am and purchased 1gig which is what I have been doing and have not been having any issues. Today after my recharge within 5 min my data and airtime is gone, mind you I have to start working. I call my service provider cell c - I am irate I am allowed to vent but I guess the consultant had issues of her own. I am telling her my issue then she raises her voice and tells me ****.......... What a *** service I received on top of it she tells me I MUST CALL BACK TO SPECK TO SOMEONE ELSE WHO CAN TAKE IT. Wow......... what a wow service. A trained consultant that asks me, a customer how must she come me down???????? Really......... So cell c doses not train it`s consultants who to deal with an IRATE customer.......................... I dropped and called again spoke to a manager and the ref is ***. I will wait for my APOLOGY LERATO if that is your real name. What a WOW.... You deserve a BELLS........
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will address this matter accordingly. Kindly accept our deepest apology in this regard.
^NT
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will address this matter accordingly. Kindly accept our deepest apology in this regard.
^NT
