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Stuart T

1 reviews | Active since Jul 2020

30 May 2022, 17:53

Cell C just does not want business

I have been trying to set up a fibre account linked to my business to no avail. Get transferred to customer service and sales and back again. They indicate that someone will get back to me over the course of the day, has not happened.

Automated answering system, no options if you don't have a cell phone number.

Two different places to login.

Sent an email to Telkom/Open service, a real person responded quickly and helped me set up the contract.

I gave them a 0 rating out of 10, with respect to would I recommend their service to others (end of call rating system). You would imagine, with such a poor response, they would call back, nope this does not happen!

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Replies (1)
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Stuart T's update03 Jun 2022, 13:48
Reviewer Update
Sorry, its too late, I gave up and went with Telkom

Thanks