ME
Marius E

1 reviews | Active since Sept 2018

03 Feb 2020, 10:29

Cell C just does not care

It's been three weeks since my number was **********ly ported and Cell C just does not care. Every time I leave a review, they ask for contact detail and that is where it stops. Nothing even happened with the call I logged with Cell C directly. I need my number back please!!!

0
Replies (5)
Cell C
Cell C's reply03 Feb 2020, 10:47
Official
Good Day Marius 

Thank you for contacting Cell C regarding your porting query.

May you please send us the number in question via private message? 

Our team will assist once we get the number in question.

^NS 

Best regards,

Cell C
Cell C's reply03 Feb 2020, 10:48
Official
Good Day Marius 

Thank you for contacting Cell C regarding your porting query.
 
We have rep**** via private message

^NS 

Best regards,

ME
Marius E's update03 Feb 2020, 10:51
Reviewer Update
This is the third time that Cell C request this info and that is where it stops, I don't hear from you again. The number is ***. Maybe it's third time lucky!
ME
Marius E's update05 Feb 2020, 09:04
Reviewer Update
And here we are again... No response from Cell C. Please let me know what's happening, I need to get that number back.
Cell C
Cell C's reply06 Feb 2020, 15:02
Official
Good Day Marius  

Apologies for the delayed response. We have referred your query to the Porting Department. 

The matter has been prioritized and we'll share feedback with you as soon as available. 

Thank you for your continued patience. 

^NS 

Best regards,