1 reviews | Active since Jun 2021
Cell c it's **** they do want to loose customers instant they charge you so don't go.
Am so disappointed with cell c contract department, I called in today to ask about the process of an early cancelation of a sim card and a router, they told Me I need to pay a cancelation fee of R6000 plus the April payment, which yes I will pay April money and the statement say in order to cancel my subscription I need to pay R1053. 17 of the device, am ****ed of because the statement and what they saying I totally don't agree with them, because am supposed to pay R1533 not R6000 it's my last time am taking cell c contract and next year when they due for an upgade all of the I won't I have been with them sim since 2018 this how they treat me, the reason am canceling my contract it connects but not working since last year October 2021 and now it's 2022 May, paying R479 while not being able to use the data I feel it's unfair on as their loyal customer, I have talking to different technicals and Vodacoms one and having lots of case numbers still no assistance, so crossed with cell c never doing business with them I will also tell my friends and family.
Thank you for reaching out.
Kindly be advised that if you make an early cancellation yes you will be charged and early cancellation fee which is including the device fee but excluding the current bill.
^NH
Thank you for reaching out.
Kindly be advised that if you make an early cancellation yes you will be charged and early cancellation fee which is including the device fee but excluding the current bill.
^NH
But my problem it's different am paying for a device and data that doesn't connect, your response to me I take it as your company doesn't care it fine I will sort you out there wont any available money on my account to debit until am fully assisted with the connection got this contract 12April 2021, 1st October 2021 unable to connect today it's 12 May 2022 still I moved to Crystal Park to Alberton same problem, I will deal with your company in my way dont care if you report me in the transunion. I will not pay you better record it now in my account records.
But my problem it's different am paying for a device and data that doesn't connect, your response to me I take it as your company doesn't care it fine I will sort you out there wont any available money on my account to debit until am fully assisted with the connection got this contract 12April 2021, 1st October 2021 unable to connect today it's 12 May 2022 still I moved to Crystal Park to Alberton same problem, I will deal with your company in my way dont care if you report me in the transunion. I will not pay you better record it now in my account records.
^NH
^NH
I did mention on my complain that I did talk with lots of network people they even escalated me to Vodacom, but it's ohk thanks for the response I will deal with cell c my way.
I did mention on my complain that I did talk with lots of network people they even escalated me to Vodacom, but it's ohk thanks for the response I will deal with cell c my way.
