tS
ts S

1 reviews | Active since Aug 2015

09 Apr 2016, 07:54

Cell C is wrongfully distorying my name

I took a data contract with cell c which was never properly adressed, i billed incorrectly. When i addressed the matter with the cell c i was told the matter was addressed which was not the case. I had my both my cellular and data contracts suspended and was list by cell c on the credit bureau. I have proof that the cell c gateway store made a mistake with my contract but when I go to the store to address the matter the store manager gives me the run around and avoids listening to me. <br> Being wrongfully listed on the credit bureau has damaged my name and business. The store manager keeps saying he'll call me back but never does as I want them to correct the mess his store and cell c have made

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Replies (1)
Cell C
Cell C's reply09 Apr 2016, 08:12
Official
Hello Grimm05,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN