Cell C is Useless

<p>2 weeks later and still not a single reply, call with reagrd to my query, how is that possible. Does Cell C not have a procedure in place, when dealing with Customers. My daughters cell phone better be covered if anything happens cause once again Cell C has outdone themselves with regard to "CUSTOMER SERVICE". I was told they gonna look for the recording, no responce nothing and it's 2 weeks later. As per my telecon that they looking for, the consultant told me her phone was covered.Whether the recording was found or not, I haven't the slightest idea. But somebody sure as hell better get back to me today still or am I suppose to take my business else. All of this just for INSURANCE........... February to date, trying to get insurance, wow thats says alot about how Cell C values clients</p>