1 reviews | Active since May 2016

05 Jan 2021, 08:45

Cell C is USELESS!

No ONE CAN ANSWER MY QUESTIONS!

Explain to me how not connecting to cell c towers in any given town at any given time is my connection fine YET everyone else around me including my husbands 2 contracts in his phone connects 100% fine to the tower?! Explain to me why i can not connect to towers where I've been staying for 3 years never had issues till the 18th of December when it just disappeared?! Explain to me when I place my sim card into his phone it STILL doesn't connect to a damn cell c tower?! HOW IS THIS NORMAL???!!

THIS IS WHY I AM SAYING CELL C IS USELESS BECAUSE YOU ARE NOT UNDERSTANDING WHAT THE DAMN PROBLEM IS!!!!

Explain to me why must I connect to a VODACOM TOWER when cell cs tower is AVAILABLE but i can't REGISTER to it?! Explain to me how my HUSBAND'S 2 other contracts are connected to EXACT same tower mine REFUSES to register on?!

Cell C wants me to stay permanently on a VODACOM TOWER because CELL C is to LAZY to investigate the problem with why my sim card refuses to connect to ANY CELL C TOWER IN ANY TOWN!!

To roam on a VODACOM TOWER is only supposed to be necessary for when CELL C TOWERS aren't AVAILABLE!! The towers where i go ARE AVAILABLE but my damn sim card for the last 18 DAYS refuses to connect to THE TOWERS!!

0
Replies (3)
Cell C
Cell C's reply05 Jan 2021, 09:22
Official
Hi Whitney 

Your number forms part of a list of numbers migrated to roam on Vodacom for improved network at no extra cost to you. 

Please reset your network settings by following the below instructions. 

  1. Select “Settings”  from device menu
  2. Select  “General management”
  3. Select “Reset” 
  4. Select “Reset network settings”
  5. Select “Reset Settings” 
  6. If user has a pin on the device, they will be requested to enter it. Select “Next”
  7. Confirm “Reset Settings” 

    ^MM
's update05 Jan 2021, 11:31
Reviewer Update
I tried that the day it started doesn't work!
Cell C
Cell C's reply05 Jan 2021, 12:48
Official
Please change your network settings to automatic, switch on your data roaming and restart your device. 

^MM