Cell C is unreliable

On Thursday morning (26 May 2022) PRIOR TO MY ONLINE EXAM, i recharged and purchased data (1Gig valid for 7 days for R51.50) from Cell C; So Cell C deducts that R51.50 airtime from my account but fails to give me my data. Then i decided to call Customer Care, the first agent told me to wait few minutes to something close to an hour because it sometimes takes time and my purchase is indeed reflected on their system. So i waited... Then i decided to call again, the second agent told me that i should wait because "they" are trying to find out (investigate) what happened to the data and the airtime; if i do not receive my data, i should expect a call, they will get back to me within 48 hours. In disbelief, i called again. Now, the third agent told me the same story as the second agent but he said ,if they do not call me by tomorrow (which is Friday, 27 May 2022) then i should expect a call as from Monday (30 May 2022) beacuse the people who are working on my issue are not working on weekends...👀Yho👏.

Please bear in mind that this was taking place prior to my online exam, i needed the data (and i still do as i still have upcoming exams) but Cell C decided to just take my airtime and not deliver...

I have been using Cell C for more than five years and i just learnt (in the hard way) that Cell C is unreliable. This is how Cell C is affecting me and my future. Worst experience ever ! In this case, i would not reccomend. And i am still waiting...