TZ
Thabsile Z

1 reviews | Active since Aug 2017

27 Apr 2022, 14:13

Cell c is trash don't open account with them you will regret it

NEVER OPEN AN ACCOUNT WITH CELLC!!! THEY WILL NEVER LET YOU CLOSE IT Dear Peter

Cell C still refuses to close the account even though I have paid all the money I owe them. Would it be wrong if I take this to social media platforms because I have proof of payment from NDS. One of their consultants promised me that they will close the account. I emailed proof of payment a number of times

0
Replies (2)
Cell C
Cell C's reply27 Apr 2022, 21:32
Official
Hi Thabisile 

Thank you for contacting Cell C. 

Did you receive a Confirmation Letter from NDS regarding the account that you settled? 

Regards
^MP
TZ
Thabsile Z's update30 Apr 2022, 03:27
Reviewer Update
Yes NDS emailed a settlement letter and I emailed it to CELLC but still on my credit score it showing that I am owing CELLC. NDS consultant called me and told me that they emailed CELLC the settlement letter and transfered the money. And every time I report this to Consumer bureaus CELLC says I haven't paid. I don't know much more do I need to it pay for them to close the account because I will pay it. FOR ANYONE WHO IS LOOKING TO OPEN UP A NEW ACCOUNT WITH CELLC PLEASE DON'T.