<p>I called in today in the morning and requested ******* subscriptions to be removed from my account hence I do not even remember subscribing for them . The stupid customer agent told me I have to wait for 48 hours before loading airtime , how does one stay so long without communicating with family and friends ??</p> <p>I kindly requested to speak to the line manger and this agent by the name if Nolwazi Sibisi made me hold on for more than five minutes just to put a line manager on the phone !!! </p> <p>Cell c customer care is whack and disrespectful to their clients ! </p> <p>People have been complaining but nothing is done here....</p> <p>I will be taking my complain to the Ombudsman if this is not taken care of I hate the treatment you are giving us .</p>
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
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