IN
Isayvani N

1 reviews | Active since Jun 2020

07 Mar 2021, 19:17

CELL C IS THE WORST TO JOIN A CONTRACT...********...PATHETIC SERVICE

CELL C IS THE WORST **** EVER .THERE ARE A BUNCH OF BRAINLESS *********** INDIVIDUALS.THABISILE IS ONE OF THEM WHO PROVIDES INCOMPETECE TO THIS COMPANY HAVE WROTE EMAILS CONTACT THEM AND WROTE A PREVIOUS REVIEW WHICH THEY IGNORED . I HAVE A PAID LETTER YET MY ACCOUNT SHOWS ACCOUNT WITH THE ITC .CLEARLY THEY HAVE A ALOT IF MONEY TO WASTE ONCE I TAKE THIS LEGAL TO GET A PAY OUT .CELL SHOULD CLOSE DOWN .

IVE JUST CONTACTED THEY CUSTOMER CARE DEPARTMENT AND SPOKE TO HISIPHE XOBOLO FROM THE JOHANNESBURG BRANCH IN TOWN .

I ASKED HER TO SPEAK TO HER MANAGER AS I WAS IRATE AND SHE REFUSED TO PUT ME THROUGH OR GIVE ME HIS NAME .

I FELT LIKE A TOY SHE WAS PLAYING WITH .SHE KAPT ME ON HOLD FOR 33 MINS ONLY TO COMEBACK TO SAY HE SAID HIS BUSY. WHEN I TOLD HER I WILL COME THERE TOMORROW SHE TOLD ME THAT IF HER MANAGER TALES THE CALL HE WILL HAVE TO UAE HER HEAD SET AND HE CAN'T BECAUSE OF COVID .EVENTUALLY I GAVE HER MY NUMBER AS I COULD SEE SHE DOESNT CARE JUST LIKE EVERYONE ELSE AT CELL C AND ADVISED NKOSANA WILL CONTACT ME. NKOSANA REFUSED TO TAKE MY CALL AND HAS NOT BOTHERED TO CALL ME BACK.

THIS IS THE SERVICE CELL C GIVE YOU. MANAGEMENT IS JUST AS PATHETIC. THEY ARE QUICK TO TAKE YOUR MONEY AND ROB YOU BUT NEVER HELP TO SORT OUT THEY INCONSIDERATE ACTIONS .

THEY ARE ******** !!!!!

I WANT A MANAGER TO CALL ME TO SORT THIS OUT OR ILL COME TO THE OFFICE

***

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Replies (1)
Cell C
Cell C's reply07 Mar 2021, 23:05
Official
Good day Isayvani Naicker

Thank you for contacting Cell C. 

We regret to hear about the unfortunate situation that has occurred. 

Our team will be in touch to provide assistance. 

Regards
^MP