1 reviews | Active since Nov 2018
Cell c is the worst. No business should use it
Cell c should go fly a damn kite. Great ads but seriously useless.
I had my fibre with iconnect. I had debit orders going through with no issues. all of a sudden i start getting calls from cell c to say i owe them money. I said for what. They said they are now my service provider. So i told them if you took all my details than why didnt u take the debit order details too. They said they dont know.
I told them fine. Change my acc to my companies name and i can settle the acc. They said they will sort it out. Every month thereafter i get s call saying i owe money. I told them sort you side with accoints and send me my invoices and i will settle. Nothing happened.
I than lost my cool with the last agent. I told them its not my damn fault u didnt take all the details from iconnect. No one at cellc had the decency to call and say they are my new service provider or anything. I told them send my invoices and i will sort it out. I demanded a discount as well because it is not my fault and now they want me to pay like 5000. I said bull****. They said they will escalate it. They said they tried to contact me and i didnt answer. I sent an email saying we are all busy so leave a number and i will call back or leave an email address. Nothing. They closed the en quiry because i didnt answer
I kept on calling as well to ask whats happening. No answers.
Today i get disconnected. I had to go to a coffee shop to work. No invoiced received. I called because no one at cellc had the decency to call and say u are disconnected. They sent me invoices. Tbey said i must pay first than they will change account details.
Now they said they will connect me again in a day or 2. So now i must go out and work elsewhere.
So cell c thank you and take ur fibre and shove it
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
Apologies for the poor service.
Regards
Cell C | PN
We will ensure that this matter is sorted. Do expect communication from one of our team members during the course of the day.
Apologies for the poor service.
Regards
Cell C | PN
Regards
Cell C | PN
Regards
Cell C | PN
