Cell C is the worst network service provider!!!!
I would really appreciate assistance for you as clearly when contacting you in the call centre calls are dropped by your agent Sindisiwe Mavuso and even contacting your Official Twitter page which takes 2 hours to reply is not helping.
My first concern is why are your agents dropping clients calls asking for assistance,secondly why do you teach your staff to have attitudes.
I guess us as clients are not important to your business hence the customer service we receive from your agents
Thirdly why do you never debit my account on the agreed upon date we have agreed upon.this has been happening since I started the contract this year.
Kindly advise or assist as this is becoming unbearable
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Cell C's replyOfficial
27 Dec 2019, 18:57Good day Paulen Maphologela
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will address this matter accordingly. Kindly accept our deepest apology in this regard.
We have already responded to your tweet.
^NT
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will address this matter accordingly. Kindly accept our deepest apology in this regard.
We have already responded to your tweet.
^NT
Cell C's reply27 Dec 2019, 18:57
Official
Good day Paulen Maphologela
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will address this matter accordingly. Kindly accept our deepest apology in this regard.
We have already responded to your tweet.
^NT
Thank you for bringing this matter to our attention. We sincerely apologize for the unpleasant experience. We would like to assure you that this is not the norm at Cell C, nor is it the level of service that we aspire to provide.
We will address this matter accordingly. Kindly accept our deepest apology in this regard.
We have already responded to your tweet.
^NT