RK
Refilwe K

1 reviews | Active since Nov 2023

27 Oct 2025, 11:55

Cell C is the worst network , Do not sign up with them

the worst network amongst all of them. has the worst customer services this has been the worst experience of my life.

no one seem to know what is happening. i phoned 16times about the same thing and guess what i still have not got help in the meantime my account its always debited. how does that work. i will never recommend Cell C to anyone. i wish luck to them but as for me i have lost respect for them. i cant even be convinced anyhow i have given them too many chances to redeem themselves, but nothing

0
Replies (3)
Cell C
Cell C's reply27 Oct 2025, 12:01
Official
Dear Refilwe K,

Thank you for contacting us.

We sincerely apologize for the experience you have had. This is certainly not the level of service we aim to provide, and it does not reflect the standard at Cell C. Kindly accept our sincerest apologies.

Our support team will be in touch shortly to assist with your account query and work towards resolving the issue.

Regards,
Cell C | NT
Cell C
Cell C's reply28 Oct 2025, 09:55
Official
Dear Refilwe,

Johnny from our support team has confirmed that she has reached out to you and is currently addressing your query. You will receive feedback on this matter as soon as possible.

Cell C | DA
Cell C
Cell C's reply28 Oct 2025, 12:37
Official
Dear Refilwe,

Johnny confirmed that he has contacted you and the cancellation has been processed. Thank you for taking our call.

Cell C | DA