NG
Nuraan G

1 reviews | Active since Oct 2018

05 Dec 2018, 10:43

Cell c is the worst most unreliable company.

Worst service ever, from call centre, to store level, mangement and supervisors up to head office level, promises that cannot be met.

Not even social media has seemed to bother thos company with recieving bad reviews or comments.

This is my third time posting, don't even bother emailing or responding stating you are working on this matter, as 6 months later almost, this is just a easy way out to respond, but to date have not heard from one person regarding this matter.

I have now proceeded with legal advice which seems to be the only route with a major company like this.

They take your money, upgrade lines with out acknowledgement and is by far the worse company to deal with for any queries, answers and feedback.

0
Replies (1)
Cell C
Cell C's reply05 Dec 2018, 11:20
Official
Good morning Nuraan

It is disappointing to learn the above and certainly not the level of service we envisage for our brand.

We will ensure that this matter is sorted. Apologies for the poor service you have experienced.

Regards
Cell C | PN