IA
Irfaan A

1 reviews | Active since Mar 2019

22 Feb 2022, 09:15

Cell c is the worst ever, do not even think of getting that network

To whom it may concern

I have been to the cell c branch, they picked up on the system that I made a payment at the end of January but it has not been allocated as yet to my profile. It is the end of ****ing February and payments are still not allocated to my profile. And now my account is in collections, who’s ****ing fault is that? This is making my credit score even worse, cell c has been ****ing up my credit profile since last year. I have never ever missed a payment with cell c, then all of a sudden they not taking the money I give them, and putting it into my profile, allocate the ****ing money to my account you *****es!!!!! You are ****ing up my profile and I am sick and ****ing tired of it you ****ing assholes, you ruining my ****ing life you ****ing stupid mother ****ers!!!!!

Fix my ****ing account and allocate the payments you ****ing *********** assholes!!!!!

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Replies (2)
IA
Irfaan A's update22 Feb 2022, 12:56
Reviewer Update
“Hi Irfaan

Thank you for contacting Cell C.

We apologize for the unpleasant experience that you have had.

Please provide us with your Cell C number or ID number so that we can check and assist.

Regards
^MP”

This is the response I always get from cell c, but do they help even when I give them the information they need? No!!!!! They just sit around and ****ing play games all day and don’t help not one ****ing bit. I’m sick and tired of it, running after cell c every ****ing month to fix my account. They are messing up my credit profile so ****ing much it’s causing issues with all my banks and credit institutes. **** cell c!!!!! Fix my ****ing account
IA
Irfaan A's update22 Feb 2022, 15:29
Reviewer Update
“Our records show that the account does reflect as being in arrears. Please send us the proof of payment to *** so that we can assist with allocation.

^MP “


Reply from cell c, these people really do not handle things properly, they just sitting and getting paid for not doing their jobs.
I’ve sent through references and payments every damn month and they still want it again and again. Just allocate the payment to my account, it should not be in arrears first of all, my account is up to date, check the statement on my account, the payment reflects already, you guys are just not allocating it to my account. Fix this **** you ****ed up people, you are ****ing up my name every ****ing month!!!!!